“Incredible cave tour—one of the best we’ve done! Crystal-clear water, stunning formations, and a magical atmosphere. There are five routes, so if you return, mention which one you’ve done. Wetsuits are optional but recommended—the water’s cold and you’re in it a while. Life jackets are mandatory, and deep spots plus uneven cave floors can be tricky if you’re not confident in water. A highlight was when the guide switched off all lights and led a short meditation in complete darkness—hip-deep in water, it felt otherworldly. She then sang a song, adding to the surreal moment. No personal cameras allowed; their photo package is pricey but high quality. Lunch afterward was…”

“Well organized and fun for all. The tour is run by Rio Secreto so very legit. Diego was an AMAZING tour guide and ensured we were well taken care of. Snacks and water on the shuttle were much appreciated. Both Tulum and Rio Secreto were great experiences for the whole family.”

“adventurous, challenging, so much fun, beautiful scenery in Rio Secreto; helpful and encouraging guide”

“Definitely one of the BEST excursion I have ever done. The culture is very different, but it is fascinating to see. The cenote is a beauty.”

“Overall a great experience! Victor our guide was great! He led us through the underground river secreto and was very informative regarding the rock formations and the ecosystem in general in Río Secreto. Would say that the transportation communication for pick up was lacking. You have to call or email them to arrange the pick up even if you select the pick up option on viator. Even then, if you have a Monday tour, I never got communication on Sunday even after attempting to call and text different numbers they provided. I had to reach to viator customer service for them to then reach out to the provider, who then…”

“We got lucky with our tour guide. I can’t remember how to spell her name.. Manitel I think, but she was amazing! She was hilarious and made it special. We all had a great time on this small, intimate tour. I like that they keep the tours to about 10 people. There are several routes within the caves. We did “Enchanted” and loved it. It was also very cool to learn the history and the spiritual component of the caves and the meaning to the Mayans. Highly recommend!”

“The tour is extremely commercialized. It felt like being a photo model. You were constantly being told to stand in certain positions so that the photographer could take pictures of everyone. That took up a lot of time. At the end, you could buy the photos for $135. It would have been nicer to see more of the cave and have more time for explanations.”