“Dream trip for me had always wanted to see ruins and was not disappointed. Guide was great very knowledgeable. Was great to see all the history”

“Overall tour was good. Very passionated guides both with the bus and the one Chichen Itza. The company is actually one of the few or only fully mayan-owned here in Cancun”

“Our amazing team with Henrique and Kevin were unbelievable! Truly exceptional experience and they truly complemented the group and each other. Kevin’s knowledge about the Mayan’s, their culture, traditions and beliefs were outstanding. We got so much from this and we highly recommend both Kevin and Henrique! Henrique got us to every stop with a smile on his face and was always willing to smile and chat with us all! Thanks family! Hope to see you soon!”

“***PLEASE PLEASE PLEASE READ SMALL PRINT IF THERE IS ANY *** They make you pay 800 peso per person in person $48-50 per person more than what you already paid through Viator . It comes out very expensive and I don’t think it’s worth it . First off we had a schedule pick up time from the meeting location in tulum Starbucks they arrived 25 mins late no big deal because we waited inside Starbucks. When the tour guide arrived me informed us of the extra fee we owe . ( bring cash or they have a payment machine) The tour is long be prepared it is an all day…”

“Marcella was absolutely amazing! Our driver was really good too. He drove safe, our van was nice, and comfortable. Sexy Marcella knew the history of the area, it's people, their customs, their story, as well as what each one of the buildings in the ruins were used for. She had no problem diving into the ground to get the most perfect photo for us. Sometimes she would tell someone "wait stand still!" And take a picture. She knew how to get all the best pictures. She was friends with all the locals too. Marcella gave us more than a tour through the area. We got back to the hotel and…”

“Everything was terrific. Paloma was an incredible guide and really made our trip special and Axel was a great driver too. We are so happy and lucky to have had such a great experience”

“Positives: Pickup from hotel was prompt. The cenote (for the short time we were there) was amazing, Chichen Itza was fantastic (as was our guided tour), lunch was delicious (and was accompanied with live dancing), and our tour guide Jorge was incredibly engaging and honestly worked his butt off for us on this tour (informative, provided very affordable drinks and also blankets for the evening drive home). These were the 4 highlights. Oh, and we saw zero mosquitoes (yay!) - I'd give purchasing the very expensive insect repellent offered for sale on the bus a miss (enter the negatives). Negatives: Fee paid on Viator was not the full cost of…”

“My first time to use Viator and it was the worst experience ever ! Never will i use it again. I'm an Expedia user. We bought tickets to see Chichen Itza, a cenote, and Villadolid. It was supposed to be a 12 hour trip. We got up at the crack of dawn for a 7am pick up which we had to cab to from our hotel resort (600 Mxn pesos). We got to the pick up point and after waiting for 15 min called the phone number online (EKINOX TOURS) and was informed they had no space for us. The tour was full. We had digital tickets, a confirmation number,…”

“Pros: you see all the sights listed. It was a small group. Cons: no water provided as advertised; NONE for a 12-hour tour in 85+ degree weather. Lunch buffet isn't until 3 in the afternoon. All the food was a cold! (Does anyone like cold tacos, cold refried beans and cold rice?) Our guide announced that two alcoholic drinks were included with our lunch; they were not. Our whole table got caught in the trap of having to pay what we were told was included. Website advertised a $3 required life vest fee at cenote--it was $5. Guide lost my husband's ticket to Chichen Itza. We watched our guide run…”

“We had a great time and having Josh lead our tour was the cherry on top! He was great to chat with and was knowledgeable and passionate about the area and the Mayan community.”

“Notice how all the reviews with 5 stars mention Carmen? Well, we ended up not getting Carmen (not her fault!) and the tour ended up pretty terribly for us. The replacement they were able to bring in was not great. Like at all. We couldn’t hear what he was saying at most times due to a mask he was wearing (in April 2024), and when we did, it turned out he was repeating the same stories. It was SO bad at one point that most of us started to listening to the other tour guides around. It was a long day, and the loud chatter of his on the bus…”

“Paul was brilliant & very knowledgeable. Driver Ivan made us feel very safe & comfortable. The only downside is it’s a long day but it’s out of there control of course. We was also told soft drinks would be included in the price but when we arrived at the Cenote after a scorching day we had to pay. Not much of an issue just a heads up in case you planned not to bring money if you think it’s free.”

“They tried to sell us something constantly. Two stops were at closed or dirty toilets to buy tequilas for 200 dollars. Photos were taken of us to be out on alcohol bottles to be sold to us for 25 dollars. Pick up Bus went around 3 hours among the coast to pick up guests. We missed our dinner at 10pm. Only 30 min in the maya village for a toilet, could not really see it. Food at the Cenotes was bad and when I did not want to give a tip I received a bag of 1 peso coins as change for the drinks. Knowledgeable tour guide but very bad…”

“This was our second time taking the tour with this company. Like last year, it was worth every penny! We were in a small group - our family of three plus four others. Pickup was prompt and easy. We got to Chichén Itzá even before theRead more”

“be prepared for a very long day ours was about 14hrs from pick up to drop off at our resort and the seats are very tight so not a very comfortable drive, bring snacks or buy some at the convenience store where they pick up your tour guide from. you dont get much time to explore on your own at chichen itza but it is well worth the experience. and the best part at ek balam is climbing up all the buildings for a beautiful view.”